Texas Business

Development Center

GoTexasPower.com

Email Us at info@GoTexasBusiness.com

Call Us at (866) 258-7095

Toll Free: 

(866) 258-7095 

Fax: 

(800) 796-7196

1. What does Texas electric deregulation mean to me?

 

Electricity market deregulation began in Texas statewide on January 1, 2002. Electricity deregulation means you are now able to choose a retail electric provider. Your electricity still flows across the same poles and wires in your community so you should experience no change in the reliability of your service. Because of Texas electric deregulation requirements, your transmission and distribution service provider continues to read your meter and will continue to maintain the poles and wires and respond to power outages.

 

 


 

2. What is a Retail Electric Provider?

 

With electricity market deregulation, you have a choice of who is your retail electric provider. Retail electric providers provide you with an energy price, electric bill and customer service.

First Choice Power is your Simply Better Retail Electric Provider (REP) with economical, rewarding and friendly customer care. 

 

 

 


 

3. What is a Transmission and Distribution Service Provider?

 

The Transmission and Distribution Service Provider (TDSP) maintains the poles and wires in your community. Because of electricity market deregulation, you have a choice in retail electric providers. So, when you switch retail electric providers for the same residence or business location, you should experience no change in the reliability of your service. Your TDSP will continue to read your meter and will continue to maintain the poles and wires. And you will continue to call your TDSP in the event of an outage. If you change locations within the state, your TDSP may change.

 

 

 


 

4. What is ERCOT?

 

The Electric Reliability Council of Texas (ERCOT) ensures reliable and cost-effective operation of the electric grid and enables fair and efficient market-driven solutions to meet customers’ electric service needs.

 

 

 


 

5. Is there a customer incentive for enrolling?

 

Yes. when you enroll in the Ambit Energy (Ambit) residential program you get a free trip just for saving money and you can earn a great unlimited residual income by saving your friends neighbors and others money on their electricity bill.

 

 

 


 
6. Will I get the same level of service reliability if I switch?

 

Yes, your level of service reliability will remain the same as it has always been. Because of electricity market deregulation, the same transmission and distribution service provider continues to maintain the poles and wires and also will continue to read your meter and respond to power outages. If you change locations within the state, your TDSP may change.

 

 

 


 

7. How do I know I have been switched to my new provider?

 

You’ll receive notification from ERCOT confirming your switch and a welcome kit from your new provider with details on your pricing, terms and conditions, and more.

 

 

 


 

8. How can I lower my electricity usage and my bill amount?

 

There are many things you can do to lower your electric bill. First Choice Power provides its customers with conservation and energy-saving tips. To learn more, take a look at our free energy guide

 

 

 


 

9. What happens when my contract expires?

 

At the end of your agreement, you will have the opportunity to choose another price plan that meets your needs. First Choice Power actively manages its energy prices to offer you competitive price plans.

 

 

 


 

10. Is there a cancellation fee if I change my mind after I sign up for Service? 

 

When you switch to Go Texas Power, you have the right to rescind your terms of service without penalty or fee of any kind within three federal business days after receiving the terms of service document. We offers a variety of price plans. The Electricity Facts Label (EFL) for each price plan outlines the pricing and term. If there is a cancellation fee, the EFL will list that as well.

 

 

 


 

11. What do I do in case of an outage?

 

For information about power outages, please contact your Transmission and Distribution Service Provider.

AEP Texas Central

(866) 223-8508

AEP Texas North

(866) 223-8508

CenterPoint Energy

(800) 332-7143

Sharyland Utilities

(956) 668-9551

TNMP (Texas-New Mexico Power Company)

(888) 866-7456

Oncor (formerly TXU Electric Delivery Company)

(888) 313-4747

 

Home | Energy Deregulation in Texas | FAQ's | 5 Steps to Saving Money | Video About Lowering Electricity Bill | Free Rate Reduction Quote
 

 

Go Texas Power.com is the Energy  Division of The Texas Business Development Center 

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